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Enigma IT Solutions

Privacy policy

How Enigma IT Solutions collects, uses and protects personal information, including in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Last updated: 22 October 2026

1. Who we are

This website is operated by Enigma IT Business Solutions (Pty) Ltd (registration number 2026/550854/07), trading as Enigma IT Solutions (“we”, “us”). We are committed to processing personal information lawfully, including in accordance with POPIA.

2. Information we collect

When you submit an enquiry or contact us, we may collect:

  • your name, email address and telephone number;
  • the name of your organisation;
  • details you choose to share about your project, timeline or requirements.

This website does not use analytics, advertising or tracking cookies.

3. How we use your information

  • to respond to your enquiry and arrange consultations;
  • to prepare proposals and deliver services you request;
  • to meet our legal and regulatory obligations.

We do not sell your personal information. We will not send you marketing communications without your consent.

4. Sharing your information

We share personal information only with service providers who help us operate our business, such as email, hosting and form-handling providers, and only to the extent necessary. These are currently Cloudflare (website hosting and security), Resend (delivery of contact-form messages) and HostAfrica (business email). Cloudflare and Resend may process information outside South Africa; we use them only on terms that provide an adequate level of protection, as POPIA requires.

5. Retention and security

We keep personal information only for as long as needed for the purposes above or as required by law, and we apply reasonable technical and organisational measures to protect it.

6. Your rights

You may request access to, correction of, or deletion of your personal information, and you may object to its processing. You also have the right to lodge a complaint with the Information Regulator of South Africa.

7. Contact

Information Officer: Ryan Heugh
Email: info@enigmait.co.za
Telephone: +27 83 633 3237
You can also reach us through our contact page.